Education |
1990 - 1991 Wooster Business College Wooster, OH
Certified Medical Secretary/Receptionist
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Work experience |
Inside Sales Account Manager
- answer 8 line phone and route incoming calls
- manage and track customer orders
- research and resolve customer issues, including accounting and logistics
- liase with outside sales, both in company and independent field reps
- proficient in Microsoft Office Suite of programs, including Excel, Word, and Outlook
- assist with marketing projects as needed
2003-2004 Smithville, OH
Apartment Manager
- maintain tenants in four unit rental property
- advertise availability
- follow up on leads
- manage property maintenance
- monitor tenant satisfaction
- resolve tenant/landlord issues
Unit Clerk/Secretary
- Answer three line phone
- Coordinate schedules for doctors and 10-15 nursing personnel daily
- Maintain unit paperwork, including filing
- track patient care for 20-30 patients daily,
including the scheduling of test and discharge arrangements and
contacting various departments for stat orders
- answer inquiries from patient families regarding patient care and hospital facilities
Sensei Instructor
- instruct students, including both group and private lessons
- supervise students participating in assistant instructor program
- greet new students and their families, orient them to dojo rules and procedures
- refer prospective students to owner for follow up
- open and close
1989 - 1991 Wendy’s Akron, OH
Cashier
- take and fill customer orders
- run cash register
- open and close store
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