Dawn M. Rice

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Education

1990 - 1991 Wooster Business College Wooster, OH

Certified Medical Secretary/Receptionist
Work experience

June 2006 - present Bauer CorporationWooster, OH

Inside Sales Account Manager
  • answer 8 line phone and route incoming calls
  • manage and track customer orders
  • research and resolve customer issues, including accounting and logistics
  • liase with outside sales, both in company and independent field reps
  • proficient in Microsoft Office Suite of programs, including Excel, Word, and Outlook
  • assist with marketing projects as needed

2003-2004 Smithville, OH

Apartment Manager
  • maintain tenants in four unit rental property
  • advertise availability
  • follow up on leads
  • manage property maintenance
  • monitor tenant satisfaction
  • resolve tenant/landlord issues

1991 - 1996 Medina General Hospital Medina, OH

Unit Clerk/Secretary
  • Answer three line phone
  • Coordinate schedules for doctors and 10-15 nursing personnel daily
  • Maintain unit paperwork, including filing
  • track patient care for 20-30 patients daily, including the scheduling of test and discharge arrangements and contacting various departments for stat orders
  • answer inquiries from patient families regarding patient care and hospital facilities

2000 - present Institute of Karate-Do Wooster, OH

Sensei Instructor
  • instruct students, including both group and private lessons
  • supervise students participating in assistant instructor program
  • greet new students and their families, orient them to dojo rules and procedures
  • refer prospective students to owner for follow up
  • open and close

1989 - 1991 Wendy’s Akron, OH

Cashier
  • take and fill customer orders
  • run cash register
  • open and close store
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